Foster City   Denver

Privacy Policy

1. Overview

Your privacy is important to Bertram Labs LLC and its affiliates (together, “Bertram Labs,” “our,” “us,” “we” or “company”). To uphold and respect your reasonable right to your privacy, we have formulated this privacy policy explaining how we may collect certain information from you on our website and how we may process, use or share that information.

This privacy policy (“Privacy Policy”) is an integral part of the website owned and operated by Bertram Labs (“Website”) and Terms of Use (“Agreement”) and is therefore incorporated herein by reference for access and use of the Website. Capitalized terms not defined in this Privacy Policy shall have the meaning ascribed to them in the Agreement. This Privacy Policy shall be read in conjunction with the Agreement. In the event of a conflict between the terms and conditions of the Privacy Policy and those contained in the Agreement, the terms of the Agreement shall control, supersede and prevail.

Bertram Labs understands how important your privacy is to you when you access and use this Website. Taking into consideration the same, we endeavour to provide you with a safe and secure user experience. By using this Website, you expressly accept to be bound by this Privacy Policy regarding the collection, processing, use, storing, retention, sharing, disclosing, and handling of the information provided by you in the manner described in this Privacy Policy.

This Privacy Policy applies to processing of personal data that is collected in any jurisdiction by using or accessing the Website. Such information shall include data about an identifiable individual (“user”, “you” or “your”) that Bertram Labs LLC, its affiliates and subsidiaries may collect through the Website about any user of the Website. It also describes your data protection rights, including your right to object to some of the processing that we may carry out. More information about your rights, and how to exercise them, is laid down in the Rights associated with your Information section below.

Kindly note that we may modify this Privacy Policy from time to time to accommodate the changing requirements. As such, it is your responsibility to review this Privacy Policy regularly and to see when it was last updated. Please take a moment to read this Privacy Policy. Your continued use and access of the Website shall be deemed to be an acceptance of this Privacy Policy and any changes thereto.

You represent to Bertram Labs that you have the authority to visit this Website according to the Agreement. This Website is only intended for individuals who are at least 18 years of age. We do not knowingly encourage or solicit visitors to this Website who are under the age of 18 or knowingly collect personal information from anyone under the age of 18 without parental consent. If we learn we have collected or received personal information from an individual under the age of 18, we will delete that information.

2. Collecting the Information:

  1. Personally Identifiable Information: We may collect your name, home/office address, official phone number, official email address or any other personally identifiable information that you voluntarily provide to us, when you access and use our Website or raise a query with us. Personal Identification and communication information is hereinafter referred to as “Personally Identifiable Information”.
  2. Non-Identifying Information: We may also collect Non-Personally Identifiable Information (“Non-Identifying Information”), including but not limited to the type/version of the device you use to access our Website, your operating system, web browser information, your Internet Protocol address (“IP address”), your computer and mobile network and connection information, usage data, connectivity data, errors or event failures or general and/or aggregated location data. We may also collect technical data to address and fix technical problems and improve our services. Personally Identifiable Information and Non-Identifying Information shall be collectively referred to as “Information”.
  3. Cookies: We use cookies (a small text file placed on your hard drive) to track any activity on our Website. Information regarding how you access this Website is automatically collected through the use of cookies or similar technologies or tools. Our cookies help provide additional functionality to our Website and help us analyze Website usage more accurately. While you may exercise the option of controlling cookies at the individual browser level, you may not be able to access certain parts of the Website once you opt-out of certain cookies.
  4. Analytics: We also use analytical and statistical tools that monitor details of your visits to our Website, including, but not limited to, traffic data, location data, weblogs and other communication data. We may also use third-party analytic tools, data collection and services that assist us in making informed decisions about the accessibility and use of our Website.

3. Storing the Information:

  1. The Information you provide to us on the Website or that we collect is transferred to and stored on our secure database and is processed to support your enquiry on the Website. Our Website is hosted within the United States of America (U.S.) and is accessible in other parts of the world. The Information, however, may be maintained or processed by staff operating outside the United States of America, if required.
  2. A transfer of your Information may happen if any of our servers are located in regions outside the United States of America. If we transfer or store any personal data outside in this way, we will take commercially reasonable steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this Privacy Policy and in accordance with applicable data protection laws. If you use the Website while you are outside of the United States of America, your Information may be transferred in order to provide you with these services.

4. Processing the Information:

We collect and process your Information to ensure a proper connection and system security, to address your queries and to make our Website more user-friendly. The legal basis for such processing is in accordance with applicable data protection and privacy laws, including but not limited to California Consumer Privacy Act of 2018 (CCPA). We have a legitimate interest in the provision of safe and continued access to our Website in technical security, rectification of malfunctions as well as detection and tracking of any unauthorized access or attempt of access. For purposes where we require your consent to process your data, you may exercise your right to opt-out, object, withdraw or decline your consent.

5. Use of your Information:

We may use your Information to manage and maintain our Website, including to assess the usage of our Website, to communicate with you and/or fulfill our compliance/legal obligations, to detect the occurrence of any security breaches/incidents, and to protect the Website against any deceptive, fraudulent or malicious activity. We may also use your Information for other business purposes, including for data analysis, analyzing usage trends and improving our services.

6. Sharing of your Information:

While we do not sell any of your Information collected to third parties, we may share your Information for the following purposes:

  1. To the extent permitted by law and to fulfill the purpose of this Website, we may share your Information with agents/partners of Bertram Labs in connection with services that these individuals or entities perform, for which they shall ensure the same degree of data protection policies and procedures as stated in this Privacy Policy.
  2. We reserve the right to share your Information to respond to duly authorized information requests of governmental authorities or where required by law or in the event of a legal investigation. In exceptionally rare circumstances where federal, state, or company security is at stake, we reserve the right to share our entire database of users with appropriate governmental authorities.
  3. To the extent permitted by law, we may also provide your Information to a third party in connection with the sale, assignment, or other transfer of business to which the information relates, in which case we will require any such buyer to agree to treat your Information in accordance with this Privacy Policy.
  4. As a convenience to our users, this Website may contain links to a number of third-party sites, from time-to-time, that we believe may offer useful information and enhance our users’ experience. The policies and procedures we described here may not apply to those third-party sites. We suggest referring to those third-party sites directly for information on their privacy, security, data collection, and distribution policies.
  5. We will process, disclose or share your Information only if required to do so by law or in good faith belief that such action is necessary to comply with our contractual obligations, legal requirements or legal process initiated/notice served on us or the Website.
  6. In the event that the company is sold or integrated with another business in total or in part, your Information as provided by you or collected by us, may be disclosed to our advisers, and prospective purchaser’s advisers, and will be passed to the new owners of the business primarily for business/ operational purposes and in order to substitute for and supplement the services provided by us to you.
  7. We may share your Information for any other purpose, after obtaining your consent.

7. Rights associated with your Information:

  1. You have the right to request a copy of your Personally Identifiable Information, to correct, delete, or restrict processing of your Personally Identifiable Information, and to obtain the Personally Identifiable Information you provide (if any) in a structured and machine-readable format. Additionally, you can object to the processing of Personally Identifiable Information, in some circumstances (unless we have to process the data to meet a contractual or legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you asked to withdraw your consent from processing your data, this will not affect any processing which has already taken place at that time.
  2. These rights may be limited, for example, if fulfilling your request would reveal Personally Identifiable Information of another person, or if you ask us to delete Information which we are required by law or have compelling legitimate interests to keep. If you continue to have unresolved concerns, you have the right to complain to the data protection authority.

  3. Moreover, the following rights are protected under the California Consumer Privacy Act of 2018 (CCPA):

    • Deletion Rights: You have the right to request that we delete any of your Personally Identifiable Information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and applicable non-U.S. laws, rules and regulations. We will notify you in writing if we cannot comply with a specific request and provide an explanation of the reasons.

    • Disclosure and Access Rights: You have the right to request that we disclose to you, certain information regarding our collection and use of Personally Identifiable Information specific to you over the last twelve (12) months. Such information includes:

      • the categories of Personally Identifiable Information we collected about you;
      • the categories of sources from which the Personally Identifiable Information is collected;
      • our business or commercial purpose for collecting such Personally Identifiable Information;
      • the categories of third parties with whom we share the Personally Identifiable Information;
      • the specific pieces of Personally Identifiable Information we have collected about you; and
      • whether we disclosed your Personally Identifiable Information to a third party, and, if yes, the categories of Personally Identifiable Information that each recipient obtained.

    • No Discrimination: We will not discriminate against you for exercising your rights under the CCPA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you.

    • Exercising Your Rights: To exercise any of your rights under the CCPA, please submit a request on your behalf using the method set forth in the Contact Us section below.

8. Retention of your Information:

  1. We will retain your Information only for as long as we require it to fulfill the legitimate purpose in accordance with applicable laws, after which we will take necessary steps to delete your Information or hold it in a form that no longer identifies you.
  2. Please note your Information may be processed in or accessed from jurisdictions outside the U.S. by the agents/subsidiaries of Bertram Labs that may not have data protection laws equivalent to those in the U.S. for the purpose outlined above. When we transfer your Information, we use standard contractual clauses in compliance with the provisions of applicable data protection laws to safeguard the transfer, unless we transfer the Information to a third party that has implemented applicable data protection laws, in which case, we may rely on one of those mechanisms to safeguard the transfer.

9. Security:

  1. We take our responsibilities to protect your privacy very seriously. Technical safeguards, such as data encryption, are employed as per industry standards, to help ensure that your Personally Identifiable Information is kept safe and only disclosed to people who are authorized to view it. These safeguards are regularly monitored by us and undergo maintenance. While we undertake to protect your Personally Identifiable Information, we cannot guarantee the security of the same as we may face security issues and breaches of our technical safeguards that may be beyond our control.
  2. Certain functionality of this Website will require the collection of your Information. For this, we will use industry standard encryption methods to encrypt the transmission of that information; however, to avail of this your browser must support encryption protection.
  3. In case we are required to share your Personally Identifiable Information with third parties, we will take commercially reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your Personally Identifiable Information and we will try to ensure that we only share it in ways that are secure.
  4. The transmission of information via the internet is not completely secure. Although we take commercially reasonable efforts to protect your Personally Identifiable Information, we cannot guarantee its security if and when you are transmitting it to our Website, any such transmission is at your own risk. Once we have received your Personally Identifiable Information on our Website, we will use strict procedures and security features to try to prevent unauthorized access.

10. Contact Us:

We shall be the data controller for the Information processed through the Website managed by us.

If you have any questions about this Privacy Policy or wish to contact us for any reason in relation to our processing of your Personally Identifiable Information, please contact us at: info@bertramlabs.com

Last updated on July 1, 2022